What happens when a potential client is interested in learning more about your doggie daycare & dog boarding business?
We’ve all been there: A potential client reaches out with questions about your doggie daycare and dog-boarding facilities:
"What's included with boarding fees? Is daycare included?"
"What vaccines are required?"
"What veterinarian do you recommend?"
"How do I make a reservation?"
"Why is doggie daycare so important?"
Enter: your welcome packet!
Think of a welcome packet as your trusty sidekick in guiding your clients through EVERYTHING they need to know to become part of your regular daycare family.
We’re big on helping petpreneurs like you make paws-itive first impressions and deliver wonderful client experiences. This is especially important for businesses that involve the care and protection of clients' furry family members.
A welcome packet is your way to:
Professionally welcome your new client
Set proper boundaries in your process and boarding requirements
Outline your process, so they know EXACTLY what to do
Avoid unnecessary questions, concerns, and complaints
Save even more time as you streamline your process and deliver an exceptional client experience.
Written AND video Canva tutorials walking you through how to make customizations to your template
Access to the Canva template, which includes 40 pages you can mix-and-match, customize, add to or delete
Cover Page - 3 options
Welcome Page - 3 options
Welcome Video - 1 option
Table of Contents - 3 options
About Us - 3 options
Meet The Team - 2 options
Why Doggie Daycare - 3 options
Add On's - 2 options
Services - 3 options
The Process - 3 options
Requirements - 3 options
How We Communicate - 3 options
Client Portal Overview - 1 option
Things You Should Know - 3 options
Pre-Reservation Checklist - 2 options
Businesses We Recommend - 3 options
FAQ - 2 options
Stay Connected - 2 options
Offers/Discounts - 3 options
Thank You - 2 options
Booking Software Page
A place for you to make sure your new clients know how to use your booking software when creating accounts, making booking requests or contacting you. Include links to your blog posts or direct tutorial pages from your booking software website.
Canva Video And PDF Tutorial Walkthrough
We don't leave you with a Canva document that you don't know how to use! Follow the video and/or PDF tutorials that walk you through how to customize the welcome packet to your pet biz.
Frequently Asked Questions
These welcome packet templates are for your business only. Do not sell, share, reproduce, or distribute this document (even after you edit them) without express written permission.
Due to the immediate and digital nature of access to Templates and Digital Products, all sales are final.
Questions? Email us at firstname.lastname@example.org.